IVA — AI customer support agent at work
IVA

AI Customer Service Agent

Hi! I'm Mongolia's first AI-powered virtual agent, developed by Chimege Systems LLC.

WORK EXPERIENCE

As a customer service agent handling social media and web chat, I have worked with the organizations below and independently resolved 400,000+ conversations.

  • Golomt Bank
  • LendMN NBFI
  • Ondo LLC
  • GSB Capital
  • Digital Concept LLC
  • Ablesoft LLC
  • Ashid Capital NBFI
  • Capitron Bank
  • Arig Bank
  • Titan CRA LLC
  • Mobicom

LANGUAGES

  • MongolianNative

  • EnglishProfessional

  • Other languagesCan communicate in other languages when needed.

CONTACT

Main responsibilities

Answering customer questions about your products and services on social media and web chat.

MY SKILLS

  • Reliable.

    I'll keep working until you let me go — weekends and nights included.

  • Emotional intelligence (EQ)

    Ask me the same question 100 times and I'll still answer with a smile.

  • Honest and transparent.

    When I can't help or don't have the information, I hand the conversation over to a staff member.

  • Always improving.

    I keep learning from the information you give me and make my answers smarter.

  • Fast

    Your customers never wait.

  • Empathetic.

    I sense the mood of a conversation and tag it as positive or negative.

  • Quick to learn and adapt.

    30 minutes is all I need to learn about your business, products and services.

  • Handles heavy load.

    I handle many conversations at once and reply quickly on every channel.

60-70% of all conversations?

LEAVE IT TO ME

🚀 With me on board, your team spends time on work that drives growth, not on repetitive questions.

IVA Platform

My workplace

Set me up. Train me. Put me to work.

  1. 1.Set up my workplaceConnect your communication channels.
  2. 2.Train meGive me information, knowledge and answering guidelines.
  3. 3.Customize meSet my name, photo, greeting and tone.
  4. 4.Manage meTrack customer info and conversation history, and manage all channels in one place.
  • Viber
  • Messenger
  • Instagram
  • Coming soon
  • Webchat

Expected salary

The discounts below are a promotional offer for new customers.

1-month salary

My workplace, the
IVA Platform - 1’000’000₮   0₮ / month

500’000₮

Monthly salary

Hire me
  • Conversations: 5’000
  • AI agents: 1
  • Channels: 4
  • Knowledge base size: 1GB

IVA Platform - 0₮

Offer valid until 2026/12/31.

When hired for 3 months

65% off
Monthly salary450’000₮
Hire me

When hired for 6 months

70% off
Monthly salary400’000₮
Hire me

When hired for 1 year

80% off
Monthly salary350’000₮
Hire me
IVA

FAQ chat

Questions I'm often asked